Get Reviews

Your best marketing is the work you've already done.

Right now · the pain

You finish a job. Customer's happy, shakes your hand, says they'll recommend you. Two weeks later — nothing. No review. No Google proof.

Meanwhile the bloke down the road with half your skill has 80 five-stars. He's getting the calls you should be getting. You forget to ask. And when you do, it feels awkward.

With Freetide · the flip

Every happy customer gets a friendly check-in after the job. The ones who loved it get gently nudged to leave a review. No awkward conversations. No forgetting. No chasing.

It just happens.

How it works

From finished job to five-star review. Automatically.

01

Job complete

You mark the job as done — one tap — or we detect it automatically.

02

Friendly check-in

A natural SMS goes out: “Hey Sarah, hope the switchboard upgrade went well. How’d everything turn out?”

03

Sentiment detected

We read the reply, figure out whether they’re happy or not — then route it accordingly.

Happy path → Google review
Yeah it's great, really happy with the work.
Awesome! If you've got 30 seconds, a Google review would really help us out. Here's the link →
One tap · direct Google review link
Unhappy path → owner alerted
Actually there's an issue with one of the power points.
Sorry to hear that — I'll flag it with the owner right away so they can sort it for you.
Private notification · handled before it goes public
5.0
Step 04

Auto-reply posts on the live review.

When a review goes live, we generate and post a professional, personalised response. Not a template — a real reply that references the actual job.

You did the work. We make sure you get the credit.

The compounding effect

Every review makes the next job easier to win — and cheaper to get.

Every 5-star review with a proper reply isn't just social proof — it's pushing your Google Business Profile higher in search results. The higher you rank organically, the less you need to spend on ads.

Right now you might be paying for every lead through Google Ads. As your review count climbs, Google starts showing you for free — in Maps, in local search, in “near me” results. Your ad budget can shrink while your leads stay the same — or grow.

The growth loop
More reviews
Higher Google ranking
More organic traffic
Less ad spend needed
More jobs
…and back to more reviews.
266%

more likely to appear in Google’s Local Pack — businesses with 50+ reviews vs fewer than 10.

BrightLocal 2026 research

97%

of customers read reviews before choosing a local business.

BrightLocal 2026 Local Consumer Review Survey

5–9%

revenue lift from a 1-star increase in review rating.

Harvard Business School study (Yelp ratings)

The best tradies on Google barely run ads anymore. Their reviews do the work for them.

What you get

You focus on the work. Your reputation builds itself.

01
GBP Setup

Google Business Profile — fully set up and optimised.

No GBP? We build it. Photos, services, service areas, hours, posts — the full setup, so reviews have somewhere to land.

02
Post-Job Outreach

Every customer gets a natural check-in.

No forgetting. No awkward asking. A friendly SMS goes out after every completed job — automatically.

03
Smart Routing

Happy customers nudged to review. Unhappy ones routed to you.

Problems get caught early — privately — before they land as a 1-star public review.

04
Auto-Reply

Professional, personalised replies on every review.

5-star gets a warm thank you. 3-star gets a thoughtful reply. 1–2 star gets flagged for your attention.

05
Organic Tracking

Watch your GBP ranking climb in real numbers.

See exactly how reviews are reducing your cost per lead. The dashboard shows the compounding effect month over month.

See where you're losing jobs

See how many reviews you're leaving on the table.

We'll look at your current Google presence, review count, and competitor profiles — and show you the gap. How many organic leads you're missing, what your competitors look like, and the plain-English plan to close it. Yours to keep.

A bound reputation gap report on a workshop bench
Your reputation gap report
Included
  • Your current review count vs top 3 competitors
  • Organic leads you're missing each month
  • GBP completeness score + what to fix first
  • A plain-English plan to close the gap